Returns & Exchanges

At HJGstore, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unworn condition with tags attached.

1

Initiate Return

Log into your HJGstore account, select the order you wish to return, and print your prepaid shipping label.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags and labels are intact.

3

Drop Off Package

Affix the return label to the outside of the box and drop it off at any authorized courier location or scheduled pick-up point.

4

Receive Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing